This page is updated regularly to include new resources. If you have a resource that you’ve found helpful, please email me at pamela@pamelagrow.com.

General

Nonprofits and the CARE Act | A Motivate Monday Webinar (direct link)

Facebook: COVID 19 Charity Preparedness Group: A private Facebook group of nonprofit organizations around the world

Covid-19 Nonprofit & Philanthropy Resources. A Google document curated by Beth Kanter.

A Novel Opportunity to Strengthen Public Trust in the Nonprofit World (Opinion)

Nonprofit guide to COVID planning. From the Georgia Center for Nonprofits.reso

A Huge Mistake Nonprofits Make in Preparing for COVID-19

Lessons from Motivate Monday | How Nonprofits Can Navigate COVID-19. Beth Kanter with lessons on self-care and working from home (30-minute presentation)

Advice and Resources for Nonprofits – COVID-19 / Coronavirus | Recession | Remote Work. From Motivate Monday’s sponsor, Bloomerang.

Meet Nana Murphy: lessons in donor care from Merchants Quay Ireland. Download this case study to discover how one tiny charity grew exponentially during one of the worst economic periods in history.

New to virtual meetings? Here’s how to make yours successful right out of the gate. Lessons From Motivate Monday | Making Your Meetings Virtually In-Person

Can you transition your gala to virtual? Sherry Truhlar tells you how to do it in this engaging MotivateMonday chat.

The Impact of COVID-19 on Key Compliance Deadlines

Mental Health Wellness Tips for Quarantine. From Eileen M Feliciano, Psychologist, PsyD, MSEd. 

Nonprofit Crisis Management: A Checklist. From The Chronicle of Philanthropy.

U.S. Nonprofits and Suppliers: What You Need to Get an Emergency Forgivable Covid-19 Loan

CDC Centers for Disease Control & Prevention

During these times of uncertainty, you can be certain that American Addiction Centers (AAC) cares about your recovery journey and we understand that attending in-person meetings over the coming weeks will be difficult. We’re here to support you with Virtual Support Meetings.

Telehealth and Online Mental Health Resources During COVID-19 Pandemic. The COVID-19 pandemic threatens not only health, life, and the economy. It threatens a recovery from substance abuse. When an individual is ready to tackle their substance use disorder, time is of the essence. Any delay might derail their willingness or desire to abstain from alcohol or drugs. Once treatment has started, any interruption might derail the rehab process. And even after rehab, aftercare services such as therapy and support groups are needed to help prevent relapse.

Fundraising and Donor Communications

FUNDRAISING IN THE TIME OF COVID-19
WHAT TO DO NOW!

During COVID-19: The Supporter Experience is More Important than Ever. A free downloadable call script for communicating with your donors.

Free resources for creating a coronavirus appeal Excellent templates from Mark Phillips of BlueFrog.

Essential Advice and Resources for Nonprofits – COVID-19 / Coronavirus | Recession | Remote Work

40+ Examples of COVID-19 Response From Charities & NPOs

What We Have Learned From Crises and Can Use in Coronavirus Age

The rise of altruism. A must-read from Richard Turner.

Julia Campbell has created a Google drive curation of nonprofit communications during COVID-19

What’s In My Inbox | A B&M Alum shows how to communicate with your donors right now. An excellent supporter update. 

Retaining and Growing Your Monthly Donor Program During COVID-19  A Motivate Monday webinar.

Fundraising from home during COVID-19: Nine Tips 

COVID-19 Nonprofit Communications | Building Community in a Pandemic. Discover how one local arts organization is keeping their supporters engaged — and raising money!

Fundraising in a time of crisis: SOFII’s guide to navigating tough times

Should we send our scheduled appeal/newsletter/annual report in the midst of COVID-19? A free downloadable Template for COVID-19 updates to accompany a scheduled direct mail appeal, newsletter, etc.

Lessons from Motivate Monday | Funding your organization’s coronavirus “story” and talking to major donors right now. What is your organization’s story around COVID-19 and how knowing will help to frame your next ask.

For small nonprofits who may not have attempted digital yet. Nonprofit Communications in COVID-19 | Grow your digital skills with an emergency appeal

Digital Mobilisation During the Covid Outbreak – Messaging and Tier 1 Tactics

Nonprofit Fundraising Data to Help You Respond During the COVID-19 Crisis

A comprehensive listing of COVID-19 related grants for 501c3 nonprofits, thanks to Instrumentl

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11 Ways to Make 2020 Your Most Successful Fundraising Year Ever

January 5, 2020

1) Focus on the basics (Create Your Systems) W. Edwards Deming said, “Profit in business comes from repeat customers, customers that boast about your product and service, and that bring friends with them.” Develop your rinse-and-repeat systems for growing individual giving. How are you transforming first-time donors into regular donors, as well as mid-level donors into […]

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What’s in My Mailbox | A swipeable lift note to repurpose for donor communications

October 28, 2020

I recently became a monthly donor to the World Wildlife Fund. I appreciate their mission of wilderness preservation. Their efforts to conserve the planet and the life living on it are especially vital right now. The thank you letter I received isn’t worth sharing. And I was taken aback by the immediate request to become […]

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Power of Storytelling | An update on @Blackmainlinespeaks

October 21, 2020

If you saw this post, it most likely stuck with you. As @blackmainlinespeaks gained traction on Instagram, it received coverage from news outlets, both local and international. The account sought to expose racism lurking within private schools on the Main Line (and throughout Philadelphia) through personal stories of former (and sometimes current) students. These testimonies […]

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Power of Storytelling | This corporate campaign tells the story of the underdog

October 21, 2020

October 22nd marks Subaru’s 2nd annual National #MakeADogsDay. Since the beginning of the month, Subaru has been not only debunking myths that prevent shelter dogs with special needs from being adopted but framing them as reasons to adopt right now. The social media campaign is called “31 Days of Underdog Facts” and has been running […]

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What’s in My Inbox | Making your supporters feel like partners

October 21, 2020

Ottawa-based nonprofit Ten Oaks Project provides a safe space for youth from 2SLGBTQ+ identities, families. Thanks to TOP, these kids not only connect with each other but have the opportunity to engage with programs suited to their needs, too. TOP has been spotlighted on this blog before. I’m a donor and I love their donor […]

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No one sets out to write crap. A short lesson in nonprofit copywriting.

October 21, 2020

No one sets out to write crap. But when you’re in the middle of a pandemic and the craziest election in American history… Well, things fall off the plate. Now your organization’s year-end fundraising appeal is due tomorrow. What are ya gonna do? Instead of copying and pasting last year’s letter, you can create your […]

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Lessons from MotivateMonday | Planning Your Wildly Successful Virtual Event

October 15, 2020

A few weeks ago, I attended one of the more delightful virtual events I’ve been to. Student and killer fundraiser JodiJoy O’Keefe of Bethany Health Care was behind it. In this Lessons from MotivateMonday, she’ll be giving you the 411 on what it takes to create a successful virtual event. How do you sell sponsors […]

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What’s In My Inbox | See how giving your donors some fun can inspire them to give!

October 14, 2020

When this delightful email from Save the Children landed in my inbox, what could I do but head on over to their site and “fill a lunchbox” for a child? And just in time for World Food Day. It’s a great call-to-action that involves an enjoyable activity. After clicking “Fill My Lunchbox,” the reader is […]

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What’s in My Mailbox | Infusing your donor communications with gratitude

October 8, 2020

We talk a lot in the nonprofit sector about the ideal thank you email and thank you redirect page, and what to include in a thank you letter or phone call. But how are you infusing all of your donor communications – from your fundraising appeal letter, to your website, to your event invitations – […]

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What’s in My Inbox | The anatomy of a successful donate page

October 7, 2020

How easy are you making it for your donors to give online? Take a walk with me through my recent donation to the World Wildlife Fund to see just how easy it can be. 1.) The Donate button is highlighted in red and easily found on WWF’s home page.             […]

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What’s in My Mailbox | How are you letting your direct mail donors know about employee matching?

September 30, 2020

You need to understand how your best donors give. Do they typically mail in a check? Or do they prefer to make a gift online? The method they use to give matters. This slip from a recent PETA mailing served as a good reminder of this fact. While corporate employee matching is usually well established […]

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Power of Storytelling | Her “Shecanic” story

September 30, 2020

Imagine getting a manicure while your car is being serviced! It’s always inspiring to see cases where women have gone forth to carve out their own niches within traditionally male-dominated spaces. Patrice Banks, the founder of Girls Auto Clinic, is a remarkable lady and “shecanic” trailblazer who saw a need for female mechanics and created […]

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Power of Storytelling | Tanquerey, HONY, and $1 million raised in four days!

September 23, 2020

Do you doubt the power of storytelling for your fundraising success? Introducing Stephanie! You probably already know about Humans of New York (HONY), the storytelling project launched by photographer Brandon Stanton. I’ve highlighted HONY in this space and they’ve made national headlines multiple times. But you might not know about Stephanie, a 76-year-old New Yorker […]

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What’s In My Mailbox | Check out how this tiny newsletter delights in big ways!

September 23, 2020

We’re all feeling it right now. It’s hard to ignore this great sense of impending doom that hangs over the world. Over our country in particular. But when it comes to your donors, this is where “inspire and delight” hits harder than ever. Think about it. How can you lighten your donors’ load right now? […]

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What’s In My Inbox | Mitzvah Circle knows now is the time to talk to donors

September 17, 2020

Mitzvah Circle is a nonprofit organization located in Norristown, PA that works to help individuals and families experiencing poverty, homelessness, and illness. This nonprofit works to provide items not covered by government assistance. Through a handful of programs geared toward providing necessities, Mitzvah Circle has been able to help more and more families each year. […]

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Power of Storytelling | Covenant House shows fundraisers why repurposing is the answer

September 9, 2020

Sometimes fundraisers have the tendency to look long and hard for the “best” solutions, forgetting the arsenal of resources they already have at their disposal. Especially now. Times are hectic, chaotic, and stressful. Many of us are experiencing panic and uncertainty in our day-to-day lives. That can cause us to search even harder for what, […]

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What’s In My Mailbox | A terrific B&M alum newsletter example during COVID

September 9, 2020

Michelle Moshier, Executive Director at Clara Barton Hospital Foundation in Kansas, is a Basics & More ticketholder who has taken our Nonprofit Donor Newsletters class. The hospital’s last newsletter was sent in 2017. She recently sent her organization’s latest print newsletter my way. I was glad to see that the newsletter clearly reflected some of […]

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What’s in My Mailbox | Beating the drum of monthly giving

September 3, 2020

Starting and growing your organization’s monthly giving program plays a key role in the Simple Development Systems‘ “Lifetime Donor Attraction” model. Donors appreciate the ease and convenience of monthly support. Nonprofits appreciate the reliable monthly revenue. And monthly giving donor retention rates, your best indicator of your fundraising success, hover at 90% and up. Now, […]

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Lessons from MotivateMonday | Creating your organization’s year-end fundraising campaign

August 27, 2020

Do you have a plan for year-end fundraising? In this special episode of MotivateMonday from Pamela and John Lepp from Agents of Good you’ll discover how to run your best campaign, even in the midst of a global pandemic, civil unrest, and now the possible dismantling of the US Post Office. Watch to learn… What […]

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A monthly giving how to: Should you ask for monthly gifts at year end?

August 26, 2020

A good friend asked me this question and as good friends tend to do, I wanted to address this question right away, before you get into your busy season. While I would love to say, yes go all out, and ask for monthly gifts, but the answer has really should be: “It depends!” Let me […]

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Think Twice Before You Throw the Baby Out With the Bathwater | Donor-Centered vs Community-Centered

August 24, 2020

“Did they do their research at all? Do they have any idea who we are?” Those words came from the vice president of programming at the family foundation where I worked. And she was expressing her frustration with the grant proposal in front of her. The daughter of the original founders, Ms. R had enjoyed […]

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